now, it's your turn.
to build the company & income of your dreams, you need an entire team of developers, sales reps, & customer service behind you.
How do companies like Salesforce, Intel, Walmart, McDonald’s, Cvent, as well as prominent banks in America get ahead so fast? They all outsource jobs to the Ethiopian market. Fortune 500 companies are increasingly turning to Africa to source talent because big companies get bigger by turning to emerging market places for affordable talent. For so long, that took extensive amounts of time, investment, and considerable know-how.
Then Covid-19 happened. The job market changed forever. New challenges arose including working from home, a shortage in the labor force, and complications in attracting and retaining labor. At the same, customers are expecting even more, including 24/7 customer service and cheaper prices to make up for the rising costs of gas and inflation. The world is changing fast, and your company can either get ahead or fall behind.
SUPERCHARGE YOUR INCOME by building a sales team to grow, develop, and scale your products and services.
REDUCE COSTS by working with skilled developers with international experience and great English accents.
ATTRACT LOYAL CUSTOMERS by providing better customer support through phone, chat, or email support available 24/7.
GET THE CONFIDENCE & KNOW-HOW to build a remote team that is integrated to your company and reflects your culture.
book a 1:1 appointment to learn more!
While many still equate Ethiopia with poverty, it actually is becoming the destination of choice for outsourcers.
Companies who are already outsourcing can still significantly benefit from building an additional remote team in Ethiopia. This includes gaining leverage with their current outsourcing providers and not being solely dependent on one location. An Ethiopian team is also slightly more competitively priced. English is one of the national languages in Ethiopia, and kids begin taking it from kindergarten. This means you are paired with a team that has strong communication skills with American-leaning accents. Lastly, if the pandemic hits hard again, your company is better protected with teams in multiple locations who are unaffected by an outbreak in one office.
Ethiopia is the second biggest country in Africa with over 110+ million people. The government has heavily invested in STEM and today, there are more computer science graduates than anywhere in Africa. CCI, the largest outsourcing call center company in Africa has selected Ethiopia as their next destination to open an office.
Other companies already outsource to places like india and can reduce risk by building a team in a second remote location.
Hiring the resource directly is not feasible unless you have a business license in the local country-- which is very complicated and expensive. It also creates logistical challenges and headache on your side which defeats one of the main advantages of borderless talent. The better option is to contract the work out to our US based license who does have an established presence in Ethiopia. The resources then work directly for you, are integrated into your team, and are considered remote workers that you bill as contractors.
Book a call with Valerie and her team to share more about your challenges and goals for your company.
Share the type of resources you are interested in and the skills, responsibilities, and experiences needed.
Get answers to your questions about the resources, the onboarding, and processes to begin.
Learn more about how our resources beat out other options-- including labor from other countries, bots, and domestic talent.
Receive a detailed proposal that reflects the needs shared during the initial appointment.
The proposal will outline the roles and responsibilities of each resource needed.
Understand the exact pricing per hour per resource that will be billed at the end of each month.
Establish a timeframe for onboarding, training, and getting the resources integrated into your team.
Be introduced to your new developer, sales representative, and other talent resources.
Setup an initial meeting and interview with your talent to ensure compatibility.
Begin introducing the resources into your company, culture, team, mission, and values.
Establish a rapport and connection to your resources through virtual meetings and begin preparing for next steps.
Begin onboarding your resources including email credentials and other required logins.
Establish SLA's and other critical factors required to meet success factors.
Share training materials and information needed for a successful start. For sales reps, this includes scripts & email templates.
Set up initial meetings to introduce the resources to your team, create workflows, and clearly established processes.
The resources will begin working and reporting directly to you and your team.
For the first month, we will set up weekly check-ins to make sure that all processes are working smoothly.
Ensuring that all is moving efficiently, monthly check-ins will then be established (or more often as needed).
The resource's will be regularly evaluated, analyzed, and additional training or support will be given as needed.
next step overview >
Here's how it works...
-Founder of Hello Prenup, Shark Tank Episode
"I did this 100% myself. So I used overseas developers and then I soft launched in March of 2020."
Schedule 1:1 appointment
We do not charge fees for setup or onboarding. We simply match you with great talent.
We do not match you and leave. We are your partners to the very end, ensuring that you are fully satisfied with each resource.
We do not act like other third-party services. We integrate resources into your culture so that they truly feel like your own team.
We do not bill 'dirt-cheap' prices. We want our resources to only work for you--not take on multiple freelancing jobs on the side. It's a global world. We have to pay fairly so that you get 100% dedicated workers.
- Condé Nast
Ethiopia is a very special country. Not only were they the first to discover coffee, but they are known for their Olympic runners, tasty food, and kind hospitality.
Ethiopia talent is super friendly & easy to work with
-Former IBM Employee
Due to an increasing global presence, talent in Ethiopia is very accustomed to following strict data and security protocols. Confidentiality Agreements are highly enforced.
Outsourcing to Ethiopia is secure & Reliable
-Data from Ethiopian Outsourcing Association
Companies like Intel, Salesforce, Walmart, Maritz, Cvent, and McDonald's all outsource support to Ethiopia. Since 2022, many other small & medium businesses are too.
Companies all around the world outsource to Ethiopia
EMPOWERS WOMEN & SUPPORTS CHILDREN. When women earn more, the whole society fares better. Adding female team members to your workforce makes the next generation healthier and more educated.
ECONOMIC INCLUSION & DIVERSITY. Not only do most US companies need more diversity & BIPOC in the workforce, but African countries need to be included into the global economy.
CREATES JOBS & REDUCES POVERTY. Stable employment with fair wages is the most sustainable way to reduce poverty in Ethiopia. It helps the youth, creates stability for the society, and reduces political conflict.
"I come from the non-profit world. Then I came to Africa and realized that to make an impact, I had to do business." -Valerie Bowden, Founder
Get Started today
Most businesses experience peak seasons and low seasons and need a team that reflects that demand. That is why we offer flexible 30 day monthly contracts. You can easily add additional resources when your team is busy or decrease when demand slows down. Cancelling or decreasing hours is easily done with a 30 day written notice. Augmenting your team is important! Expanding your team is easy and risk-free with a 30 day trial and monthly contract.
Recruiting, training, and retaining talent is increasingly difficult. That's where we shine. We provide you with vetted talent and play a close role in integrating the resources into your company. Our onboarding process makes training and expanding your team easy. Unlike the US job market that has a high workforce demand but struggles to recruit and retain talent, emerging markets, like Ethiopia, have the opposite challenge. They have highly skilled and motivated talent that lacks access to jobs--until now through the work we do.
A company that wants to focus more on their core business and delegate tasks and projects.
A company that is already outsourcing and wants to diversify in a new marketplace.
A company that wants to increase their sales efforts through cold-calling & appointment setters.
A company that needs affordable developers with global experience and great English.
Do you bill on an hourly rate or monthly salary?
We bill at a flat hourly rate for 40 hours per week/160 hours per month. We do not bill clients for unworked hours (sick days or holidays). We also accept part time resources at 20 hours per week/ 80 hours per month.
What are the prices like compared to other regions?
Our resources are more affordable than US based labor, and generally slightly more competitive than places like India and the Philippines. However, we do believe in fair prices & pay enough for the resource to not take on other jobs.
Do the resources speak good English?
Yes! In fact, many of our clients have switched to our remote developers instead of other outsourcing destinations for this reason alone. We pride ourselves in providing American leaning accents.
What hours do the resources work?
Most of our resources work 9 AM to 5 PM EST. However, we have several clients who have requested other hours such as Pacific time or UK time, and we happily accommodate as needed.
What if I do not like the resource?
We recruit, train, and select each candidate carefully. You can interview our shortlist & choose the ones you like most. If you are not satisfied, we can easily match you with a new candidate.
How do I make payments for the resources?
We bill at the end of the month from our US-based LLC. Most of our clients treat it as a contract employee based payment. Payments can be made by wires, direct transfer, or credit cards.
have a question...?
— jack dorsey, Founder of twitter
“Africa will define the future.
THE TECH INNOVATION IS INCREDIBLE."
With over a decade of experience living in East Africa, Valerie has helped some of the most recognizable brands in the world do business and investment in Africa. She helped launch the Ethiopian Outsourcing Association and works in partnership with the top tech outsourcing companies Africa. She is the founder of CRDLE, the most diverse B2B marketplace that connects African brands to global customers. Before launching her career, she backpacked the entire length of Africa by herself. She now lives in Pittsburgh and frequently travels to Africa.
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